Frequently Asked Questions (FAQs)

What is self storage and how does it work?

Renting a storage unit is a great solution to clear up some much-needed space at home or to hold much needed business items. All of our storage facilities offer clean, secure storage solutions at affordable prices.

How much does self storage cost?

Our rates vary between unit sizes and type of storage. For more information about our pricing, check out our rates page.

Please contact us if you have any additional questions about renting a unit.

What should I ask when comparison shopping?
  • What are the TOTAL move-in fees, including rent, and when are they due?
  • How much notice do I need to give prior to vacating?
Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials, and perishables. Please contact us if you have any questions regarding a specific item.

What is the best way to pack a unit?

Larger and more infrequently used items should go in the back of the unit. Remember to keep a walkway in the center of your unit to more easily access items. Always keep items labeled and a list of items stored, even a photo on the outside of each box will allow you to "see" what's inside.

For other helpful packing and organizing tips, check out our storage tips page.

What are some helpful tips for moving into my unit?

We pride ourselves on making things as simple as possible for our customers. For helpful tips on packing and organizing your unit, head on over to our storage tips page.

Portable Moving Container Parking

Hillsborough Self Storage can accommodate your Portable Moving Container by requesting to have it delivered directly to our climate-controlled storage facility. It will be parked as you unload it into one of our climate-controlled units.

Most portable moving container companies will deliver straight to our facility for a temporary one-week maximum unloading time. The advantage here is full access to your storage unit, unlike parking the portable container in an inaccessible packed warehouse. We have successfully worked with U-Box by U-Haul and PODS on deliveries. Please call the office for details.

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